Professional Standards

As a professional business, X Marketing Limited acts in your interests and will ensure adherence to legislative requirements governing any marketing activities conducted on your behalf.

In particular, X Marketing Limited will meet the following professional standards:

a) Confidentiality;

b) Avoiding conflict of interest, which could prevent us from acting other than in your best interests;

c) Pricing per project or charging fees on the basis of time and disbursement costs incurred;

d) Providing competent professional advice;

Please note: While every effort is made to provide accurate advice and guidance from the information available, X Marketing Limited cannot be liable for results not meeting expectations due to the nature of changing markets and business environment.

Fees

We work on a no-surprises basis when it comes to fees.

Quotations or estimates for particular tasks - such as photography, website design, printing - are provided as required. For time-based jobs an hourly rate applies. Time is recorded in 30-minute intervals and a copy for each period can be provided upon request.

Services to develop strategy, creative and provide group facilitation are also available and are charged at a slightly higher hourly rate. Any work of this nature is first discussed and approved.

A more economical hourly or daily rate is available for set periods, such as two days work per week over six months. For such an arrangement a reduced rate or agreed equivalent daily rate can be set.

Please note too that billing time excludes local Auckland travel and 'regular contact' calls and emails. That means we don't charge for moving around and keeping in contact with you.

Throughout our work for you we will endeavour to keep you fully informed on current and expected timeframes and expenditure levels. In the current economic environment we are very aware of the need to manage expenditure carefully and to maximum effect.

On some occasions a deposit is required for work pending. Otherwise fees are rendered on a monthly basis for time and costs incurred within that month and are strictly payable by the 20th of the month following the date of the invoice.

Recovery costs and interest are applicable on all outstanding debts. In instances where projects have not been completed by month end, a progress fee may be rendered. As a small business prompt payment is appreciated and can be accepted by direct credit.

Style

At X Marketing Limited we work for the success of our clients.

Our priority is to provide the most effective marketing advice and results - and to exceed expectations. To do this we rely on our client's knowledge and guidance because they know best their business, people, systems, competition and the market.

Experience and Background

X Marketing Limited was established in 1999 and has successfully provided marketing services for a wide range of innovative companies and not-for-profit organisations.

They include some great companies involved in financial planning, healthcare, logistics, investment, automotive, non-profit, travel, accounting, produce and action sports.

Prior to 1999, Principal and Director Sam Blackler spent four years with Shell New Zealand Limited holding a variety of sales and marketing positions.

Sam Blackler has Bachelor degrees in Arts (Economics) and Commerce (Marketing) from the University of Otago and has completed the Certificate in eMarketing run by the New Zealand Marketing Association.